Public Administration and Public Finance in the Era of Digital Transformation and Strategic Planning

Abstract

This article aims to critically examine the concept of Information and Communication Technologies (icts), with a particular focus on their application within Moroccan public administration. It emphasizes the strategic function of icts in improving administrative processes, enhancing decision-making through tools such as data labs and big data analytics, and ultimately contributing to more efficient and effective governance. By analyzing real-world implementations in Moroccan governmental institutions, this study explores how ICT adoption impacts public sector performance, redefines administrative structures, and transforms the nature of interactions between government, citizens, and external stakeholders. The paper also interrogates the dual promise of efficiency and transparency that icts offer, aligning with the broader shift toward e-Government and open government paradigms (OECD, 2016; United Nations, 2020). The analysis is grounded in several theoretical frameworks, including Dynamic Capabilities Theory (Teece, 2007), to understand organizational adaptability to digital innovations, and Legitimacy Theory (Suchman, 1995), to assess how technological integration influences public trust and institutional legitimacy.

JEL Classification : H83

Paper type : Theoretical Research