Management control and organizational coherence: The challenges of their symmetry within the company – Survey in a global leader in the textile industry in Morocco

Abstract

Nowadays, the concept of coherence has become increasingly prevalent in everyday life, in both formal and informal interactions among stakeholders. Within organizations, coherence reflects a variety of dimensions related to the alignment of stakeholders with the organization’s objectives. This coherence is not limited to the internal aspects of the organization but also encompasses its external environment, thereby giving this concept an organizational dimension. Despite the proliferation of management systems and techniques, the problem of divergence among stakeholders persists within companies.

The existing literature generally emphasizes the role of management control in fostering of stakeholders with organizational objectives. Nevertheless, the mechanisms through which management control contributes to organizational coherence, and the extent to which this coherence is effectively shared, remain insufficiently explores.

This article aims to examine the relationship between management control and coherence. To this end, a qualitative study was conducted at one of the leading international companies operating in the textile sector. As part of the study, 38 interviews were conducted with employees.

The results highlight the existence of a coherence that is sometimes imposed by management control.

Classification JEL : M11

Paper type :Empirical Research.