Blockchain for information management in Moroccan public administrations: Opportunities and challenges

Abstract

to-day relationships of governments and citizens. With the evolution of information and communication technologies, Moroccan public administrations have been challenged to provide services more efficiently to citizens, while ensuring a high level of security, transparency, control and confidentiality of data.

Information and communication technologies become an essential element for a successful public administration reform. As public administrations are responsible for the delivery of many services, they are obliged to integrate more technological tools to reduce the inefficiency of their current systems and, consequently, to clearly improve their services.

Blockchain technology is one of the fundamental technological innovations in the development stage that has revolutionized the world of organizations, comparable to the invention of the Internet. It is a revolutionary potential technology with the ability to improve levels of efficiency and security within organizations, including public administrations.

Based on an exploratory study, this article will aim to identify the potential changes that can be induced by the use of Blockchain for the development of information systems in Moroccan public administrations. The ultimate goal is to highlight the opportunities that can be offered to these administrations in terms of security and efficiency by transferring their informations through a distributed « Blockchain » register, without neglecting of course the challenges that may result.

JEL Classification : O32

Paper type: Empirical research