Strategic alignment of the information system and organizational performance in a healthcare institution

Abstract

To face the uncertainties of the environment, and facilitate the achievement of their objectives, companies must have an efficient information system that adapts in an intelligent way with any change whatsoever. Internal or external order, this IS must interact with the other components of the organization namely: the overall strategy and the organizational structure, to constitute what is called the strategic alignment of the IS, our study consists of following the emergence of this phenomenon from the decision to opt for an IS until its operation, the chosen place of study constitutes a field of study little investigated by this type of research, given that it is a care establishment whose mission is more social than economy, it is a question of knowing how can one translate the strategic alignment of HIS (Hospital Information System) in an organizational reality as complex as that of a hospital.

The specificity of this research is that it is interested in the phenomenon of alignment through its construction and its development over time, which is the reason why we have chosen to carry out a qualitative study of an exploratory nature, this study is a process-based because the work is divided into three periods (before HIS, during the establishment of HIS and the period of operation of HIS), the results will soon show whether the strategic alignment of HIS has reached the desired level or There are still steps to be taken, knowing that the HIS is a new concept in a hospital structures such as the CHU (University Hospital Center) -Ibn Sina.

JEL Classification: O33

Paper type : Empirical research