Dorhmi N, El Haraoui I. Analysis of the impact of the behavior of front-office employee, trust and satisfaction on the customer loyalty of bank customers. IJAFAME [Internet]. 15 sept. 2020 [cité 13 nov. 2026];1(2):496-510. Disponible sur: https://ijafame.org/index.php/ijafame/article/view/35