EL MOHAFIDI, Houda, et Khaddouj KARIM. « The Relation of the New Public Management Perspectives to Service Quality Within Public Establishments and Enterprises: A Theoretical Approach ». International Journal of Accounting, Finance, Auditing, Management and Economics 4, no. 3-1 (juin 23, 2023): 578–590. Consulté le mars 14, 2026. https://ijafame.org/index.php/ijafame/article/view/906.