EL MOHAFIDI, H. et KARIM, K. (2023) « The relation of the new public management perspectives to service quality within public establishments and enterprises: A theoretical approach », International Journal of Accounting, Finance, Auditing, Management and Economics, 4(3-1), p. 578–590. Disponible sur: https://ijafame.org/index.php/ijafame/article/view/906 (Consulté le: 23 septembre 2026).