OUHAKI, A., SAAD, G. et MALAININE, C. (2024) « Determining factors and perceived quality of public service », International Journal of Accounting, Finance, Auditing, Management and Economics, 5(7), p. 366–384. Disponible sur: https://ijafame.org/index.php/ijafame/article/view/1494 (Consulté le: 21 septembre 2026).