EL MOHAFIDI, Houda; KARIM, Khaddouj. The relation of the new public management perspectives to service quality within public establishments and enterprises: A theoretical approach. International Journal of Accounting, Finance, Auditing, Management and Economics, [S. l.], v. 4, n. 3-1, p. 578–590, 2023. Disponível em: https://ijafame.org/index.php/ijafame/article/view/906. Acesso em: 23 janv. 2026.