EZZARI, Leila; LKHOYAALI, Bouchra. Customer experience: A top priority for car dealerships. International Journal of Accounting, Finance, Auditing, Management and Economics, [S. l.], v. 3, n. 5-2, p. 432–441, 2022. Disponível em: https://ijafame.org/index.php/ijafame/article/view/668. Acesso em: 15 nov. 2026.