CHAHIDI, Soukaina; NEJJAR, Boubker. La relation client et le boycott : proposition d’un modèle conceptuel de gestion de crise relationnelle. International Journal of Accounting, Finance, Auditing, Management and Economics, [S. l.], v. 2, n. 6-1, p. 213–226, 2021. Disponível em: https://ijafame.org/index.php/ijafame/article/view/286. Acesso em: 23 sept. 2026.