AARAB, Imad; DEBBAGH, Issam. Massification and quality of service in open access faculties in Morocco: An application of the SERVQUAL model to the FSJES of Fez. International Journal of Accounting, Finance, Auditing, Management and Economics, [S. l.], v. 7, n. 8, p. 62–81, 2026. Disponível em: https://ijafame.org/index.php/ijafame/article/view/2504. Acesso em: 21 sept. 2026.