EL HAIL, Meryem; BENNIS, Laila. Beyond traditional performance metrics: Incorporating operational risk into measuring banks’ financial performance. International Journal of Accounting, Finance, Auditing, Management and Economics, [S. l.], v. 6, n. 5, p. 550–562, 2025. Disponível em: https://ijafame.org/index.php/ijafame/article/view/1901. Acesso em: 13 sept. 2026.