Intergenerational conflicts and organizational management modes: an empirical approach in the Moroccan context
Mots-clés :
Conflicts, intergenerational, management, organization, impactRésumé
The objective of this research is to understand how Moroccan organizations manage intergenerational conflicts, highlighting the challenges associated with generational diversity. Through a quantitative approach, we conducted a survey with a sample of 415 respondents divided into four generational groups (Baby Boomers, Gen X, Gen Y, and Gen Z). The questionnaire was distributed via Google Forms, and data analysis was performed using Microsoft Excel, IBM SPSS, and STATA. The results of the simple linear regression indicate that intergenerational tensions impact leadership styles, HRM, and the revision of HR policies. Continuous training, inclusive HR policies, and strategies tailored to each generation are recommended.
JEL Classification: M12
Paper type : Empirical research
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© Jean NGANDU KUNYIMA, Youssef KHATORI 2025
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