Proposal for a performance measurement system based on the OVAR model for the OCP case

Abstract

Companies that thrive in a competitive environment must effectively manage their performance to meet the increasing demands of their stakeholders and achieve their goals. Competency management is therefore a critical mission for every organization that wants to succeed. However, it is better to control what you measure. Performance cannot be managed without measurement. Performance monitoring systems are valuable because results must be measured and monitored on an ongoing basis in order to identify problems and propose remedies that meet management's requirements immediately. Performance measurement is used to manage quality, and performance measurement mechanisms are used in conjunction with performance management mechanisms to support the implementation of strategies and the achievement of organizational goals. This topic allowed us to shed light on what performance is, and then to understand how to manage it. It addressed the notion of performance measurement, which is a means of steering performance thanks to tools such as indicators organized in dashboards. Finally, we were able to discuss two reference models, OVAR and BSC, which allow for effective performance management by taking into account the challenges of performance measurement systems.

Key words: performance, Performance Management System, organizational objectives.

JEL Classification: M31, P47.

Type of the article: Applied research.