A theoretical analysis of the effect of telework on humans resources performance in multinational companies: a proposed conceptual model

Abstract

Telework has become the mainstay of companies in recent years, both nationally and internationally. This notion has become the focus of interest and the mobilization of practices in this direction raises our curiosity to study its impact on the performance of individuals within organizations. From there, this paper attempts to mobilize the conceptual frameworks of telework and human resource performance to study and explore how the use of telework has created a specific work context, through the mediating effect of autonomy and work-life balance satisfaction. The mediation analysis showed that the pathways from telecommuting to performance through autonomy and balance satisfaction were significant for home-based work. Indeed, we proposed a theoretical model by combining previous studies to investigate how these factors interact with each other through a literature review. This paper presents the theoretical foundation for future empirical research on issues related to the relationship between telecommuting and employee performance.

Keywords: Telecommuting; autonomy; work-life balance; performance; work isolation. 

JEL Classification: M12

Type of article: theoretical Research